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FAQs

What are the shipping charges?

We currently use UPS Ground for all shipping because it is the most reliable. We will continue to find the most reliable, affordable shipping options. We only ship to the US. Sorry no international orders. All orders are shipped at a flat rate of $25 per box. As an example, if you order a 3 month subscription, total shipping fees will be $75.

When will I receive my order?

´╗┐We ship the middle of every month. This will be the 14th unless that falls on a holiday or a Sunday in which case it will go out the following business day. You will receive a tracking number when the shipment is sent. We are, however, happy to accommodate special requests. Please email us at hello@apothecarysodas.com with any questions.

Will you ship to cold climates?

Unfortunately, if you live in an area with current freezing temperatures or snow storms,we are not able to send your order. We will hold your order or return your funds and will notify you by email.

I received broken bottles. Now what?

We take great care in insuring your delicious sodas arrive unharmed. But occasionally broken bottles occur. Please use caution when opening. We ship UPS Ground which includes insurance. If your package is mishandled please follow instructions for claims through your local UPS location. We will no longer be replacing broken bottles and all claims will have to be handled through UPS.

How can I contact you?

Please email us at hello@apothecarysodas.com. We love to hear from our customers and guarantee a response within 24 hours.